Explain the problem without exposing your finances.
BudgetBridge is maintained as an open-source project by Desmond Peris.
Report a bug or request help
Use the BudgetBridge GitHub issue tracker for general bugs and feature requests. Include the page, the action you took, what you expected, what happened, and your browser/device type.
Safe details to include
- “PDF statement” or “CSV statement” without the filename
- The visible error message with personal details removed
- Whether the problem happened during sign-in, household setup, upload, review, sync, or budgeting
- Browser name and approximate version
- Whether retrying gave the same result
Data deletion or privacy request
Start with the data deletion instructions. For operational-record deletion or a privacy concern, open a GitHub issue asking for a private follow-up route without including financial details.
Security concern
For a suspected vulnerability, follow the private reporting guidance in the repository’s Security Policy instead of publishing exploit details.
What support cannot do
Support cannot provide professional financial advice, recover a forgotten Google password, retrieve an OpenRouter key, or guarantee that an unfamiliar bank statement can be parsed automatically.